Background
In early 2025, a mid-sized brokerage faced a challenge that’s becoming increasingly familiar across financial institutions.
Clients — many of them younger, globally savvy investors — were asking for access to digital assets. Competitors were starting to respond. And the firm’s leadership knew that standing still meant falling behind.
But they faced a dilemma:
The Problem
The firm’s core platform was well-established for equities and FX, but had no support for digital assets.
Building internally would have required:
This wasn’t just expensive — it was a distraction from their core business.
Yet, doing nothing risked losing a growing segment of clients to competitors and retail crypto platforms.
The Approach
Instead of building from scratch, the firm decided to embed crypto infrastructure through BetterX.
This allowed them to:
The entire process was designed to slot into their existing operational workflows, not create new ones.
Integration started in late Q1. In two weeks, they were live.
The Results
🚀 Launch Timeline: 2 weeks from kickoff to first live trade.
👥 Client Adoption: 18% of active clients opted into crypto trading within the first two months.
💰 Revenue Impact: Trading activity exceeded initial forecasts by 22%, with incremental fee revenue generated from the new product line.
🔒 Compliance Confidence: The firm passed its internal audit and regulator review with no additional compliance hires.
Crucially, the firm’s leadership team reported that the integration did not slow down any of their core tech projects — something they had assumed was impossible at the outset.
Key Lessons
The Bottom Line
This case study isn’t an anomaly. Across financial institutions — whether brokerages, trading desks, or family offices — firms are finding that partnering beats building when speed, compliance, and client experience all matter.
BetterX makes this possible. The infrastructure is there. The question is how fast you want to move.
👉 Book a demo to see how your firm can follow the same path.